MY WORK

More work will be added soon.
The projects shown here are brief summaries.
If you'd like to explore the complete case studies, you're welcome to contact me directly.


My recent work.

Dell.com Cart Page Redesign (B2C)


Challenge: 80% abandonment, 4s load time

Impact: Global rollout across US, Canada, Europe, APJ

My Role: Product strategy,UX Design, Data Analysis, Useability test, A/B Testing
Result:

✅ +17% premium conversion rate

✅ -8% exit rates

UX design

UX design

Data analysis

AB Test


AI-Powered IR Curve Platform


Challenge: Siloed data & error-prone manual process

Impact: Global treasury across multiple regions

My Role: UX Design, Data Analysis, AI-Driven UX,Journey Map
Result:

✅ 70% faster forecasting

✅ Increased trust in AI decisions

Dell Premier Quote Home Redesign


Challenge: Confusing quote creation flows, unclear distinction between Sales Quotes and eQuotes, and slow page interactions

Impact: Dell Premier global B2B users, focusing on improving efficiency and reducing friction in quote creation

My Role: UX Design, Design Management, UI Design, User Research

Result:

✅ Simplified quote creation flow, reducing user confusion

✅ Increased user satisfaction by 30% (CSAT)

✅ Boosted active user engagement by 10% on the quote homepage




UX design

UX design

Data analysis

AB Test


Avaya Meeting User portal Redesign (B2B)


Skill: UX Design | User Testing | User Flow | Frontend development (HTML+CSS+Javascript)

Led redesign and develop of scopia user portal meeting management experience. Increase active users by 28%.

work 2020 - 2024

Curious about what we can create together?
Let’s bring something extraordinary to life!

Available For Work

bai.yin3384@gmail.com

Curious about what we can create together?
Let’s bring something extraordinary to life!

Available For Work

bai.yin3384@gmail.com

Curious about what we can create together?
Let’s bring something extraordinary to life!

Available For Work

bai.yin3384@gmail.com