MY WORK

More work coming soon. If we get the chance to talk, I’d love to walk you through them.

My recent work.

Dell.com Cart Page Redesign (B2C)


Challenge: 80% abandonment, 4s load time

Impact: Global rollout across US, Canada, Europe, APJ

My Role: Product strategy,UX Design, Data Analysis, Useability test, A/B Testing
Result:

✅ +17% premium conversion rate

✅ -8% exit rates

UX design

UX design

Data analysis

AB Test


AI-Powered IR Curve Platform


Challenge: Siloed data & error-prone manual process

Impact: Global treasury across multiple regions

My Role: UX Design, Data Analysis, AI-Driven UX,Journey Map
Result:

✅ 70% faster forecasting

✅ Increased trust in AI decisions

Dell Premier Quote Home Redesign


Challenge: Confusing quote creation flows, unclear distinction between Sales Quotes and eQuotes, and slow page interactions

Impact: Dell Premier global B2B users, focusing on improving efficiency and reducing friction in quote creation

My Role: UX Design, Design Management, UI Design, User Research

Result:

✅ Simplified quote creation flow, reducing user confusion

✅ Increased user satisfaction by 30% (CSAT)

✅ Boosted active user engagement by 10% on the quote homepage




UX design

UX design

Data analysis

AB Test


Avaya Meeting User portal Redesign (B2B)


Skill: UX Design | User Testing | User Flow | Frontend development (HTML+CSS+Javascript)

Led redesign and develop of scopia user portal meeting management experience. Increase active users by 28%.

work 2020 - 2024

Curious about what we can create together?
Let’s bring something extraordinary to life!

Available For Work

bai.yin3384@gmail.com

Curious about what we can create together?
Let’s bring something extraordinary to life!

Available For Work

bai.yin3384@gmail.com

Curious about what we can create together?
Let’s bring something extraordinary to life!

Available For Work

bai.yin3384@gmail.com